Quick Takeaways
- Two key changes simplify FASTag issuance by eliminating post-activation KYV checks for new four-wheelers.
- Issuer banks now carry full upfront verification responsibility, reducing delays and user complaints.
Recently, the National Highways Authority of India announced that the FASTag KYV process for four-wheelers, including cars, jeeps, and vans, will be discontinued for all new FASTag issuances starting February 1. The decision is intended to improve user convenience and remove the post-activation issues that many highway users have faced.
The FASTag KYV process was earlier linked to the issuance and use of FASTags to ensure each tag was correctly mapped to a genuine vehicle and its registered owner. This verification helped prevent duplication, misuse, and incorrect tagging, but it also created delays and follow-up requirements for vehicle owners.
What the FASTag KYV process involved earlier
Under the earlier framework, the FASTag KYV process verified vehicle registration details against the VAHAN database. It also checked whether a vehicle already had an active FASTag or appeared on any blacklist. In many cases, FASTags were activated first, and KYV verification was completed later, which often led to inconvenience.
What changes under the new FASTag rules
With the updated rules, the post-activation FASTag KYV process has been removed entirely for new four-wheeler FASTag issuances. Banks and FASTag issuers must now complete all verification checks before activating a FASTag, ensuring that users are not contacted again after activation.
This change applies uniformly across offline and online FASTag purchases, bringing consistency to the issuance process and reducing delays for vehicle owners.
Impact on vehicles with existing FASTags
For vehicles that already have an active FASTag, the FASTag KYV process will no longer be required as a routine step. KYV verification will be triggered only in specific situations, such as:
How verification and safety will be ensured
To maintain system integrity while simplifying procedures, authorities have tightened activation norms. Banks can activate a FASTag only after verifying vehicle details through the VAHAN database. The earlier practice of activating first and verifying later has been discontinued.
In rare cases where vehicle data is unavailable on VAHAN, issuers must manually verify details using the vehicle’s registration certificate. Full responsibility for accuracy in such cases will rest with the issuing bank.
Why the FASTag KYV process was discontinued
The decision follows widespread feedback from highway users who experienced delays and inconvenience due to post-activation KYV checks despite having valid documents. By shifting complete responsibility to issuer banks and completing verification upfront, the revised approach aims to simplify FASTag adoption, improve transparency, and reduce complaints across India’s highway network.
The FASTag KYV process was earlier linked to the issuance and use of FASTags to ensure each tag was correctly mapped to a genuine vehicle and its registered owner. This verification helped prevent duplication, misuse, and incorrect tagging, but it also created delays and follow-up requirements for vehicle owners.
What the FASTag KYV process involved earlier
Under the earlier framework, the FASTag KYV process verified vehicle registration details against the VAHAN database. It also checked whether a vehicle already had an active FASTag or appeared on any blacklist. In many cases, FASTags were activated first, and KYV verification was completed later, which often led to inconvenience.
- Vehicle details were cross-checked with the VAHAN database
- Duplicate or blacklisted FASTags were identified
- Post-activation verification was sometimes required from users
What changes under the new FASTag rules
With the updated rules, the post-activation FASTag KYV process has been removed entirely for new four-wheeler FASTag issuances. Banks and FASTag issuers must now complete all verification checks before activating a FASTag, ensuring that users are not contacted again after activation.
This change applies uniformly across offline and online FASTag purchases, bringing consistency to the issuance process and reducing delays for vehicle owners.
Impact on vehicles with existing FASTags
For vehicles that already have an active FASTag, the FASTag KYV process will no longer be required as a routine step. KYV verification will be triggered only in specific situations, such as:
- Complaints related to loose or damaged FASTags
- Incorrect issuance or vehicle mapping issues
- Suspected misuse or duplication of FASTags
How verification and safety will be ensured
To maintain system integrity while simplifying procedures, authorities have tightened activation norms. Banks can activate a FASTag only after verifying vehicle details through the VAHAN database. The earlier practice of activating first and verifying later has been discontinued.
In rare cases where vehicle data is unavailable on VAHAN, issuers must manually verify details using the vehicle’s registration certificate. Full responsibility for accuracy in such cases will rest with the issuing bank.
Why the FASTag KYV process was discontinued
The decision follows widespread feedback from highway users who experienced delays and inconvenience due to post-activation KYV checks despite having valid documents. By shifting complete responsibility to issuer banks and completing verification upfront, the revised approach aims to simplify FASTag adoption, improve transparency, and reduce complaints across India’s highway network.
Industry reports & Public disclosures | GAI Analysis
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