NTT Group to Commercialize Remote Monitoring Service for Autonomous Driving by FY2027

NTT Group is accelerating its Remote Monitoring Service for Autonomous Driving strategy, targeting commercialization by the fiscal year beginning in April 2027 (FY2027). The initiative will be driven by NTT Group through its newly established subsidiary, NTT Mobility, Inc., created to fast-track the social implementation of autonomous mobility solutions. The move signals a strategic shift beyond software development into full-scale operational integration, positioning the company at the center of Japan’s evolving autonomous driving ecosystem.

Remote Monitoring Service for Autonomous Driving as Core Strategy

The Remote Monitoring Service for Autonomous Driving is positioned as the operational backbone of NTT Mobility’s long-term roadmap. Rather than limiting its role to technology collaboration, the company is entering the operations domain to ensure real-world deployment efficiency. This includes overseeing autonomous vehicle monitoring across different systems, ensuring safety compliance, and optimizing fleet performance in diverse regional conditions across Japan.

Multi-System Remote Monitoring Framework

A defining feature of the strategy is multi-system remote monitoring. NTT Mobility plans to supervise multiple autonomous driving platforms and vehicle models under a unified framework. By working across various autonomous driving vendors, the company will identify the most suitable hardware-software combinations tailored to specific local requirements. This vendor-neutral integration model strengthens interoperability and reduces operational fragmentation in autonomous driving operations.

Centralized Operation Center Model in Japan

Instead of deploying several distributed operation control centers, NTT Mobility aims to consolidate oversight into a centralized operation center within Japan. This centralized operation center model is designed to deliver both operational efficiency and consistent service quality. Centralized autonomous vehicle monitoring enables standardized response protocols, optimized staffing, and streamlined data management across fleets.
From a technical and business perspective, this model offers several advantages:

• Unified supervision of multiple vehicle platforms

• Reduced infrastructure redundancy

• Enhanced data analytics and incident response

• Scalable framework for nationwide expansion

By focusing on centralized, multi-system remote monitoring, NTT Mobility is building a scalable Remote Monitoring Service for Autonomous Driving that aligns with regulatory evolution and growing market demand.
As Japan advances toward broader deployment of autonomous vehicles, NTT Group’s integrated operations approach positions it not just as a technology collaborator but as a system-level orchestrator. Through cross-sector AD software collaboration and centralized monitoring infrastructure, the company is shaping a commercially viable path for autonomous driving operations ahead of FY2027, reinforcing its ambition to lead in next-generation mobility services.