- Workhorse Group and InCharge Energy will launch an integrated EV charging and fleet support platform for commercial customers in North America during 2026.
- The partnership aims to simplify commercial EV fleet operations through centralized technical support covering vehicles, charging infrastructure, and software systems.
Workhorse Group announced on May 6 that it has entered into a partnership with InCharge Energy to provide integrated EV charging and energy support services for commercial fleet operators across North America. The collaboration is designed to create a streamlined support ecosystem for operators using electric trucks, step vans, shuttles, and buses by offering centralized assistance for both vehicles and charging infrastructure. The program is expected to begin operations later in 2026 and will provide fleet customers with direct access to trained specialists capable of handling multiple technical support areas through a single communication channel.
The support platform will operate under the Workhorse brand while InCharge Energy will manage staffing, operational systems, and technical infrastructure behind the service. The combined system will include expert field technicians, interoperability specialists, electrical support teams, and a centralized Support Operations Center intended to address technical issues more efficiently. The companies stated that the service is structured to help fleet operators navigate challenges involving vehicle systems, charging equipment, electrical infrastructure, and third-party software or hardware integrations without relying on multiple support providers.
Key Features Of The Integrated Fleet Support Program
The planned commercial EV support platform combines technical assistance, operational coordination, and charging infrastructure expertise into a single ecosystem for fleet operators. Workhorse and InCharge Energy expect the model to reduce downtime while improving operational reliability for customers managing electric commercial vehicles. The initiative reflects the growing importance of integrated charging and vehicle support services as fleet electrification expands across the commercial transportation industry.
Integrated Commercial EV Support Program Overview
| Feature | Details |
|---|---|
| Program Launch | Expected later in 2026 |
| Support Coverage | Vehicles, charging systems, electrical infrastructure, software integration |
| Operational Support | Field technicians and centralized operations center |
| Target Market | North American commercial EV fleets |
| Availability | Expected for customers and dealers in Q4 2026 |
According to the companies, the enhanced support operation will be staffed by specialists trained specifically for Workhorse commercial EV products and broader fleet electrification systems. Rich Mohr, CEO of InCharge Energy, stated that fleet operators require expertise and accountability rather than traditional call center services. The companies believe that combining vehicle and charging support under a unified structure can simplify fleet operations while reducing delays associated with resolving technical issues involving multiple vendors and technologies.
United States-based Workhorse operates from the Detroit area and maintains a manufacturing facility in Union City, Indiana. The company develops software-focused electric trucks, buses, and shuttle platforms for commercial applications. Workhorse stated that it has delivered more than 1,100 electric commercial vehicles to date. The latest partnership highlights the increasing focus within the commercial EV sector on combining charging infrastructure services with vehicle support to improve long-term fleet reliability and operational efficiency.
Frequently Asked Questions
What is the purpose of the partnership between Workhorse Group and InCharge Energy?
The partnership aims to provide integrated EV charging and energy support solutions for commercial fleet operators across North America. The program will offer centralized assistance covering Workhorse vehicles, charging infrastructure, electrical systems, and third-party technologies through a single support channel. By combining vehicle expertise with charging infrastructure services, the companies aim to simplify operations, improve technical issue resolution, and reduce downtime for electric commercial fleet customers using trucks, shuttles, buses, and step vans.
When will the integrated fleet support program become available?
The integrated support program is expected to launch later in 2026, with full availability planned for Workhorse customers and dealers beginning in the fourth quarter of 2026. The companies stated that the platform will include trained support specialists, field technicians, interoperability experts, and centralized operational support systems. The initiative is designed to strengthen commercial EV fleet management by offering direct access to coordinated technical assistance for both vehicles and charging infrastructure under a unified support framework.
Click above to visit the official source.